Turnaround Time & Contact Info

As many of you are aware, I'm a Spoonie just like you. And I never know from day to day, or hell, hour to hour, how I'm going to be feeling and what I'm going to be able to do
.
After an extremely rough 2020, I have decided to...well...drop having processing times. I will get orders out as quickly as I am physically able to. If orders pile up, I will shut down the site until I'm caught up. But having an official processing time last year ended up compounding my anxiety and making things worse.

Instead of a processing time, I have a public Trello board you can view at any time to see where you order is in the process. I find this is the best way to be fully transparent about the shop while also giving my mental health some breathing room when my physical health tanks.

If you're new to Trello, I have the different headers for my process. And I move the cards with the order numbers to the correct section. You don't need an account to view and everything is by order number, so no identifying or sensitive information is seen.

If you have any questions or concerns, please let me know! And if you want to place an order that needs to arrive by a specific time (like before a surgery or if it's a gift) reach out and I'll let you know if I can meet that deadline.

Thank you all for being so supportive and understanding đŸ„°

If you need to reach out to me, you can use the following methods:

email: planyourspoons@gmail.com
IG Messager: instagram.com/planyourspoons
Facebook Page" facebook.com/planyourspoons 
Mail: 1991 IdlewoodDr. Stem, NC 27581



Shannon 💜